CAC to deploy Customer Relationship Management software, releases business registration forms

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The Corporate Affairs Commission (CAC) says two new forms of business registrations provided by CAMA,2020 will be available for Nigerians by the end of August,2021.

The Registrar General of the CAC, Alhaji Garba Abubakar revealed this today while declaring open a Stakeholders forum in Portharcourt.

Alhaji Garba Abubakar said the new forms of Business Registrations: Limited Partnership (LP) and Limited Liability Partnership (LLP) were becoming increasingly desirable across various jurisdictions around the globe.

Abubakar also revealed that the Commision was making arrangements to next year deploy a Customer Relationship Management (CRM) software to interact with Customers and resolve their challenges 24hrs a day.

The Registrar General who also used the forum to highlight the Commision’s ongoing reforms stated that filing of Statement of Affairs and Biannual Statements were now conducted seamlessly on the Companies Registration Portal.

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He maintained that all but two forms of Post incorporation filings were now available online 24 hours a day on the company registration portal.

He also stressed that the Commision no longer entertain filing of Share transfer as it was alien to the law and added that information on Person with significant control (PSC) was available free of charge on the CAC website inline with global Anti Money Laundering requirement.

Addressing some customers concerns on the Commision’s denial of certain names for registration, the Registrar General maintained that while some of such rejected names had security implications others were deceptive or abstract.

He therefore advised Customers to always approach the Commision with fully qualified names that equally agree with objects of the association or organization applying for registration.

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While acknowledging the challenges of some customers while interacting with the CRP, Abubakar enjoined users to always read guidelines for registration made available on the website in addition to leveraging on the multimedia provided to aid user ability.

He therefore reiterated the Commision’s resolve to continually improve its processes and ensure timely resolution of Customer complaints.

Also speaking at the event, a former Board Member, CAC Governing Board, Okey Leo applauded the Commision’s reform initiatives and enjoined it to continue to hold more of such forums.

Other speakers at the occasion include the representatives of the Nigerian Bar Association, NBA Portharcourt, F. I. Adebo esq (Head of delegation), Institute of Chartered Secretaries and Administrators of Nigeria (ICSAN), Anthony Okwadigo, Association of National Accountants of Nigeria (ANAN), Friday Esinwoke and a host of other stakeholders.

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Climax of the one-day event was an Interactive session kickstarted with feedback from stakeholders and immediate resolution of Customer challenges offered by the CAC Technical team.

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